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Transition to new software system: SafeHouse

Please visit the following SafeHouse portal at https://thedominion.safehouse-systems.com/ to create your account.

Next, you will need to enter your household information, to include contact information, residents, guests, and vendors. (The permanent vendors and guests you enter will not be active until SafeHouse goes live. You will have an opportunity to add more at a later time.) In order to have current, accurate data to start with in the SafeHouse system, we're asking that you enter all information for your property. We understand that this may be a slight inconvenience, we greatly apologize, but this is the best method to transition for security purposes. This private portal will be completely protected, and all resident data will be kept secure.

*Please bear in mind that this change does not affect the actual transponder on your vehicle or the hardware at the gate*

We anticipate the full transition will take roughly 30 days and this will completely replace the QuickPass system effective June 12, 2017.

You will continue to enter visitors into QuickPass until June 12th.
After this date you will only access the SafeHouse website to enter visitor information for gate access. You will use your phone # and new PIN to login to SafeHouse. An app will be available for access to your SafeHouse account beginning June 12th.
Please contact the HOA office with any questions at (210) 698-1232.

 

 

Architectural Control Committee Meeting Day Change

The Dominion HOA is notifying residents of the change in meeting date for the Architectural Control Committee (ACC).  In the past, meetings were held on Thursday afternoons at 4:30pm at the HOA Office.  The ACC will now meet on Tuesday afternoons at 4:30pm effective May 1, 2017.  As for the deadline to submit applications, complete packages must be submitted by the end of day Thursday to be included on the agenda for the next meeting.

 

Property Owner's Tree/Vegetation Trimming Responsibility for Roadway Safety

The streets of The Dominion are owned by The Dominion Homeowners Association (HOA) and are subject to the rules and regulations of the HOA. The streets must be accessible for emergency response vehicles as well as service vehicles, delivery vehicles, and passenger vehicles. Additionally, as there are no off-street sidewalks in the Dominion, the streets must accommodate pedestrians and bicyclists in a safe manner. A recent street survey has revealed that numerous property owners have allowed their shrubs and trees to grow over the concrete curbs and out into the streets of the Dominion in a manner that impedes emergency response vehicles. as well as pedestrian and bicyclists as well as from safely walking or riding adjacent to the curb.

An ordinance of The City of San Antonio has addressed this safety situation by specifying the minimum clearance of property owner's shrubs and trees that grow out over the streets. To better maintain this issue within our community and prevent the issue form increasing in severity, the following policy is effective within The Dominion.

 

Aeration and Compost

Aerating and applying compost to your lawn are excellent ways to improve its overall health. Both reduce the amount of irrigation needed by increasing the soil's ability to hold and receive water. In other words, these activities create a bigger and better soil sponge.

Although not all soils are alike, they all benefit from the addition of organic matter. Compost is completely decomposed residue of plant and animal material and mulch is the partially decomposed residue of plants.

Unfortunately, compost breaks down rather quickly in our climate so thin, rocky soil tends not to build up over time even with frequent additions of compost. To increase its water-holding capacity, a small amount of a similar soil may be added.

To achieve maximum benefits from aeration and composting:

  • Spring and early fall are the best times to aerate and compost your lawn.
  • Multiple applications are best, or at the very least once a year.
  • Be generous; this is one landscape activity where more is actually better.

Many landscapers are eager to assist you with both aeration and composting, or consider working with your neighbors to rent a core aerator for a day.

 

South Gate Closure

Effective April 1, 2014, the South traffic/security gate on Tejas Trail and Brenthurst Lane will be closing to ALL traffic at night from 10pm until 6am.This closing is due to the low usage during these hours and will allow Security to better utilize resources. All traffic must use the main or north gates during these hours. We appreciate your cooperation and understanding.

 

QuickPass, Easy to Download App and User Friendly

Away from your main computer?  QuickPass allows users to update their guest lists anywhere in the world with an internet connection through their Mobile QuickPass App.  Accessing the app is simple.  For iPhone/iPad users simply download the free app from the iTunes app store; search "QuickPass Visitor Management".  For other devices you can find the app in the Google Play Store for free (must have an account), or log in directly to "https://m.quickpass.us".

A quick tip to improve your experience with the QuickPass system

  • Make sure when entering vendors into the QuickPass system that you schedule the entry begin time correctly, as vendors who arrive before the time in which you have scheduled on QuickPass will not show up as a resisted guest until the time you entered.

 

Security

Our Security staff is here to serve the residents. Please alert your guests and vendors, drivers must have valid drivers license and all passengers must have proper identification cards. Please excuse the slight delay that may be experienced in guest/ vendor lanes, as this is an effect of the increased emphasis on security in an effort to better serve our residents.

 

Notary Service

As a service to our residents, the HOA will notarize your documents at no charge. Please call the HOA @ (210) 698-1232 to schedule your appointment.

Updates from the Chief of Security

Driver's Licenses

If a resident has to go through the visitor lane, please be prepared to show a current driver's license. Please do not give your family/security code to security as that is not a valid means of identification when you are entering The Dominion.

Contact Information

Please make sure your QuickPass account has the contact phone number you would like security to call to clear guests that are not on your access list and label it as Phone 1.  Our officers will attempt to call you at that number. If they can't contact you at that number, they will ask your guests to drive out of the lane and call you so you can then call security to clear them. The gate officers will make only one attempt in order to keep the visitor lane moving and decrease the likelihood of other guests being delayed.  A properly designated phone number will lessen missed calls for your friends, family, guests, and vendors.

Holding Pets

Pets will be held no more than 48 hours at the north gate, at which time they will be transported to a facility that will board them, at the homeowner's expense, until they are retrieved by the owner.

 

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